The Trainer As Internal Consultant
Auteur : Jack Asgar
Date de publication : 2002
Éditeur : Universal Publishers
Nombre de pages : 152
Résumé du livre
Performance consulting is one of the hottest topics in the training field. Many training departments have changed their names and titles, along with mission and vision statements, to reflect consulting as their highest order of priority. Unfortunately, their definition of internal consulting is restricted to determining if training is needed, and, if not, what alternative solutions are available for solving an operational or organizational problem.
The Trainer as Internal Consultant presents a more comprehensive and realistic view of the consulting function. The basic premise is that training is a staff function and, as such, its primary mission is to serve as a consultant to its customers in all matters related to training. All of the areas in which consulting should routinely take place are thoroughly discussed, performance improvement or problem-driven issues being only one of them. Also discussed are a 3-phase consulting model and specific techniques for carrying out consulting activities in such critical areas as entry-level training, organizational development, compliance, and personal and professional development.