First, Break All the Rules (summary)

Résumé du livre

The world's greatest managers differ in sex, age, and race. They employ different styles and focus on different goals. Despite their differences, great managers share one trait: They break virtually every rule conventional wisdom holds sacred. They don't believe that, with enough training, a person can achieve anything he sets his mind to. They don't try to help people overcome their weaknesses. They disregard the golden rule. They even play favorites. Gallup presents the remarkable findings of its massive in-depth study of great managers - those who excelled at turning each employee's talent.