The Disciplined Listening Method

Résumé du livre

Use the truth to your advantage.

The cornerstone of any leader's personal brand is how people perceive their listening skills. Distractions, biases, unhealthy expectations, and misaligned perceptions make it difficult for leaders to truly understand and influence their audiences. An important skill in reducing missed opportunities and increasing commitments to action is recognizing the value of the clues people display during every interaction.

As a Certified Forensic Interviewer, Michael Reddington traveled the world for many years conducting interrogations and teaching professional investigators how to obtain the truth with non-confrontational techniques. His experience in the interrogation room opened his eyes to the strategic, ethical observation, and persuasion techniques necessary to influence people to share sensitive information under vulnerable circumstances. Now, he coaches leaders working to build valuable relationships and affect more positive results.

The Disciplined Listening Method provides leaders with the skills, techniques, and perspectives necessary to identify hidden value in every conversation. The seven core behaviors of the Disciplined Listening Method position leaders to discover the truth often hidden in plain sight by leveraging a learning mentality and a goal-oriented approach to encourage their audiences to save face, commit to sharing sensitive information, and change their behavior.