Staffing the New Workplace

Résumé du livre

This authoritative, research-based book provides managers & human resource professionals with proven techniques for recruiters, assessing, selecting, & promoting employees in a work environment that is focused on producing total quality goods & services. It treats the unique issues of staffing in the context of quality improvement & provides detail on how to design & implement a staffing plan. This systematic approach is presented as a process to be measured & improved, & can serve to strengthen the link between a strategic quality initiative & the entire staffing process. Additional topics include: How planning & investment made in staffing can pay great dividends toward competitiveness & profitability; Why firms that systematically find, hire, & promote quality-oriented employees are ahead of their competition; Benchmark examples from leading companies that illustrate how they deal with vital staffing issues; How to become a lean organization through effective downsizing & the proper use of contingent workers.