The Power of Nice
Auteur : ROBERT J. SHAPIRO, Ronald M. Shapiro
Date de publication : 1999-06
Éditeur : John Wiley & Sons, Incorporated
Nombre de pages : Non disponible
Résumé du livre
Supported by invaluable "portable" negotiation summaries-so you can take the "power of nice" with you-this is must reading for anyone who has to make a deal, whether it's negotiating with a customer, setting a curfew with a teenager, or getting the last seat on an over-sold airplane.