Identification and Prioritization of Barriers to Total Quality Management Implementation in Service Industry
Modelling the Psychological and Design Attributes of Innovative Product Using Interpretive Structural Modelling
Analysis of Interaction Among the Barriers to Total Quality Management Implementation Using Interpretive Structural Modeling (ISM) Approach
An Interpretive Structural Modelling (ISM) Approach for Modelling the Practices of Total Quality Management in Service Sector
Assessing the Awareness of Total Quality Management and Information Technology in the Indian Information and Communication Technology Industry